This Privacy & Cookie Policy describes how SN Law Chambers (“we”, “us” or “our”) obtains and uses your personal data, why we are allowed to do so by law, who has access to your personal data and what your rights are. Please review it carefully.
We take your privacy seriously. We are the “controller” of the personal data you provide to us via this website or when you enquire about our immigration advice and services.
1. Personal data we may collect
Personal data is any information which identifies you personally, whether directly (for example, your name) or indirectly (for example, information about your use of our website).
We may collect the following data about you:
- Contact details: your name, email address and telephone number so that we can respond to an enquiry or provide immigration advice and services;
- Correspondence: any additional personal data you provide by email, letter, telephone, through our website forms, or by any other means;
- Case information: details you share about your immigration matter so that we can assess and advise you;
- Details of visits to the website: traffic data, location data, weblogs and other communication data, and the resources that you access.
2. Cookies
We collect information about your use of our Site through cookies. Cookies are files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. Cookies can help to display information on our Site in a way that matches your interests.
Cookies used on this Site may include essential cookies (required for the Site to function), analytics cookies (to understand how users engage with the Site), preference cookies, and — where applicable — social sharing or advertising cookies operated by third parties.
You may refuse cookies by changing your browser settings. If you do so, you may be unable to access certain parts of our Site. For more information about cookies, visit http://www.allaboutcookies.org.
3. How we use your personal data
We use your personal data for the following purposes:
- To respond to enquiries and provide the immigration advice and services you have requested;
- To send service communications relating to your matter or our engagement;
- Where we have your consent or another lawful basis, to send marketing or newsletter updates (you may unsubscribe at any time);
- To track usage of our website so we can improve it and provide important features;
- To provide and improve customer support;
- To maintain our records, respond to complaints or disputes, and comply with legal and regulatory obligations (including IAA requirements).
4. Legal grounds for processing
We process personal data where it is necessary for the performance of a contract (or to take steps at your request before entering into one), where we have a legal obligation, where we have your consent, or where processing is necessary for our legitimate interests as an immigration advice business — provided those interests are not overridden by your rights and freedoms.
5. Sharing and retention
We may share personal data with suppliers and service providers who process data on our behalf, and where required with regulators, courts or law enforcement. We retain personal data only for as long as necessary for the purposes for which it was provided, taking into account legal and regulatory retention requirements for immigration advice matters.
Where personal data is transferred outside the UK/EEA, we take steps to ensure it is protected in accordance with applicable data protection law.
6. Your rights
You have rights under data protection law, including the right to be informed, to access, rectify or erase your data, to restrict or object to certain processing, to data portability in certain circumstances, to withdraw consent, and to complain to the Information Commissioner’s Office (ICO).
To exercise your rights or ask a privacy question, contact us at naz@snlawchambers.com or call 020 3 538 7841. You can also contact the ICO at ico.org.uk or on 0303 123 1113.
SN Law Chambers may update this Privacy & Cookie Policy from time to time. Please check this page periodically for changes.